Shipments and returns
Your pack shipment
Packages are generally dispatched within 4 working days after receipt of payment. We do not ship during Saturday, Sunday and Holidays (for example the week of Christmas, Easter or other Holiday period).
The shipping in Europe are usually delivered within 7 days from the shipping date. The delivery outside Europe may need until 4 weeks: it do not depend by us but by eventual customs controls.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment and the delivery country. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes and envelopes are amply sized and your items are well-protected.
In case you receive a broken object, please send us the image and we'll do our best the send you the replacement as soon as possible.